• WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
  • WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
  • WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
  • WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
  • WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
  • WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)
WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)

WD 3TB Black-Gray My Passport Ultra Portable External Hard Drive - USB 3.0 - WDBFKT0030BGY-WESN (Old Generation)

SKU:HA2PVMWRT
Sale price
SG$ 400.00
Regular price
SG$ 666.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

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10 Days Return

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10 Days Return

  • Brilliant design, pairing metal and matte finishes
  • Included WD Discovery software for social media and cloud storage import, backup and password protection
  • 3-year limited warranty
  • Trusted drive built with WD reliability
  • USB 3.0 port; USB 2.0 compatible

Customer Reviews

Has issues on Mac - works fine on WindowsAfter several months of use, here's what I found out about the WD MyPassport Ultra external USB 3 hard drive. Mine is the White/Gold edition with a whopping 4TB of storage. In the box was a matching white USB 3 to SATA cable, a leaflet with extremely small writing on it, and the drive itself contained some software to do backups and encryption - all of which is available from the Western Digital website. I bought this drive in May 2018 from Amazon to exchange large amounts of data between my Mac and my Windows system. Therefore, I chose to format the drive in exFAT so that both operating systems can read and write to it without issues, and to accommodate long video files in excess of 2GB.For the most part it works fine and behaves just like any of my many ordinary Western Digital and Seagate USB 3 drives. Read and write speed are adequate for an external hard drive (compared to an SSD), and from copying data back and froth, I even manage to edit directly from it. So far so good.** Issues with macOS **Sometimes however, when I insert the drive to my already running Mac, it's not mounted automatically. It's not even recognised. Trying to start Disk Utility results in Disk Utility not even opening. This tells me something isn't right here. Only a Mac restart will usually work to bring this drive back to life.Shortly after that, I've noticed something even weirder when the drive is attached to my running Mac: sometimes it just doesn't shut down anymore. It appears to, the screen goes dark, but the backlight is still on. For hours. My Mac also developed an issue when it's powering on or restarting (if it can restart that is): although the unit comes alive, the attached Thunderbolt display remains dead. Even a second HDMI monitor does not spin into action.To clarify: I have a Mac Mini 2012, and I use the drive attached to one of the USB ports (not through the Thunderbolt display). I have access to a second monitor, and when the Thunderbolt display didn't want to spring into action anymore, I attached a HDMI monitor to see if there's a hardware issue. Even with both monitors attached, neither of them would switch on.Then I figured it out: It was NOT my Mac... the issue is related to the attached WD MyPassport Ultra drive! When I eject it, my Mac shuts down properly. When I unplug it, my Mac starts up properly too. That's extremely weird, and I've never had any of this issues with previous drives before. On my Windows system, I've not had these problems - even though I must say, since I've started using this drive, the WiFi keeps having issues... I can't believe this is related to the WD drive, just saying... stranger things have happened.** VERDICT **I must say that I'm a little disappointed in what the drive does to my Mac. I've had weird behaviour with Seagate drives many years ago, but I've always have good experiences with Western Digital drives over the last 20 years.I'm not sure if this is a duff drive, or if it's related to exFAT (I doubt it) or if it's my operating system (macOS Sierra 10.12.6, again I doubt it). I can tell you that as of October 2018, the firmware on the drive is up to date (not sure which version, but the online utility was confident it's the latest one).For everyday use it's fine, but if you're looking for a more or less permanently attached drive to increase your storage space, I recommend to look elsewhere.In WD's defence, this was at the time the cheaper 4TB drive on the market... perhaps it's true what they say: you get what you pay for.3Randomly locked outI bought 1 of these and accidentally bought a second one, first 5 minutes of setting up everything was fine, i made 1 folder for the drive to start moving my stuff to and then randomly both 4TB drives lock up and somehow turn into 8MB and I'm locked out on both of them.... I've entered the password correctly at least 80+times even typing the password by hand and/or copying and pasting into password space and still locked out!!!I've searched everywhere online and even called the wdc support and no help!!!!If I could give 0 stars or even negative stars I would.1Solid drive so far, works well with Windows and a PS4.Bought it to pair with a gold PS4 and it's been working well so far. Only had it about a week, but have had no problems. Moved content over to the drive, installed some new games to it, and everything is running fine. Haven't done a direct 1:1 comparison of load times between the internal drive and using this over USB. Comes with some installers on the drive for backup software; copied that off to make sure I had the most space available on the drive.I tried using this to back up my PS3 before upgrading it to an internal 1TB WD Black HDD, but the PS3 will not recognize a drive over 1TB, internal or external. Even tried deleting all partitions off this WD 4TB drive and putting a 1TB partition on it and the PS3 still wouldn't recognize it. So heads up on that.Was plug-and-play in Windows 7, too; no issues there.5I'd be glad to change the ratingDisc stopped working after only having it 4 months of use!!!! Now I am not able to get the files off! If there is a way for someone to help get them back, I'd be glad to change the rating....1Light, Slim, Durable, PortableBought it just in case and it has saved my butt while I was traveling. Speeds are very good for a hard drive, and it is very portable and sleek. But if you get the 2tb+, then the form factor becomes huge, like almost a brick (stay with the 1tb for travel). I got the metal edition (silver part is metal, black part is plastic). Still remains scuff and scratch free. For the price, it can't be beat. But if you have the extra cash, you might want to take a look at the SSD version of these. They are faster, and about half the size and weight. But you can t go wrong either way.5Confusing/Convoluted Bloatware causes drive to become un-readable on a MacWD prompts you to install a proprietary disk utility for Mac (and I assume PC). I bought two of these, the process worked fine on the first drive, but the other was a disaster. Once I started the WD disk utility, it then prompted me to install another utility called Paragon. Once I downloaded that, suddenly the drive become un-readable; not even able to create a partition nor erase. After spending nearly an hour trying to troubleshoot with no success, I gave up and returned it.WD used to be good and straight-forward but now all this bloatware you need to install is just ridiculous. I won't be buying from them again.Thanks Amazon for processing the refund even though I was a little outside the 30-day return window.1GarbageI used to love this series of hard drives. I used the older generation - the all-black ones prior to the current generation. I don't know what happened, but for this generation of this drive, it appears that someone who was inexplicably and simultaneously color-blind, dyslexic, and was in the middle of a stroke did the aesthetic design.Aside from re-defining how badly it was even possible to wreck a previously good design, this generation of drive seems to be plagued by problems. Others have reported numerous instances where the drive is either dead-on-arrival or stops working shortly afterwards, making data inaccessible.My experience is where Western Digital decided that this trainwreck of a drive needed some more flavor for how awful it was:For the drive I bought, I discovered that certain operations (e.g. copying directories with more than a certain number of files inside, data synchronizing operations, etc...) cause an instant SYSTEM REBOOT. No warning, no error, no BSOD - it just instantly shuts off and restarts mid-operation.I've ruled out the cable, USB hub, motherboard port, and even the motherboard USB controller (as mine has two - used for different ports).The older generation WD drive (the all black one) works completely fine with no problems. This one causes the entire computer system to spontaneously reboot, as if the stroke from this model drive's graphic designer is contagious.I'm not even going to think about buying another Western Digital external drive until they get rid of this mistake and come out with the next generation - which better fix both the technical as well as aesthetic issues.1Not StableThis is the worst hard drive I ve owned. It s very unstable. About half of the time when I go to access the drive it appears to be blank. Nothing but restarting the entire system will bring it back. It makes me panic every time. I am using it attached to a MacBook Pro. Do not buy this.1Not user friendly; trouble customer serviceI purchased this in November of 2017 to back up my laptop hard disk -. This is a very small high capacity external drive. All the good ends there.Not long after the purchase it froze. I could not file/copy documents or back up anything to it. I called the customer service. From the very start I noticed the rep was reluctant to honor the warranty. Eventually, he remotely connected and after a relatively long unsuccessful effort offered to replace it with a refurbished one -I refused; I had paid for a brand new why should I accept a refurbished. It has been almost two years. So, I don't know exactly how long but, I know it took more than two hours to fix. Since, it has stopped working several times. Tonight, I realized it had not backed up anything since June. In each case I have managed to get it work again -I don't know how. I worry that one of these days I would not be able to get to work and I would have to trust the drive with all documents to a stranger. This is the second product of Western Digital I have had problem with. So, I am thinking of a different brand to secure my data -I am going to do a little search before I purchase. I do not recommend Western Digital products.1Pretty much as expectedPretty much as expected. I wish the drive was 7200 rpm. I have a touro S that I love (1 TB), but wanted a larger, but portable drive. It is working fine. I do find the WD backup software slower than using my Touro with Macrium Reflect 7. All in all glad to have a drive that is also able to be locked with a password. I take a drive on vacation an this is portable enough and fits in the case I purchased. I do trust western digital and their customer service. I have an earlier drive from them and it still is working fine, at least a couple of years old, with constant use. Bill4
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.sg, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • Brilliant design, pairing metal and matte finishes
  • Included WD Discovery software for social media and cloud storage import, backup and password protection
  • 3-year limited warranty
  • Trusted drive built with WD reliability
  • USB 3.0 port; USB 2.0 compatible
Reviews

Customer Reviews

Has issues on Mac - works fine on WindowsAfter several months of use, here's what I found out about the WD MyPassport Ultra external USB 3 hard drive. Mine is the White/Gold edition with a whopping 4TB of storage. In the box was a matching white USB 3 to SATA cable, a leaflet with extremely small writing on it, and the drive itself contained some software to do backups and encryption - all of which is available from the Western Digital website. I bought this drive in May 2018 from Amazon to exchange large amounts of data between my Mac and my Windows system. Therefore, I chose to format the drive in exFAT so that both operating systems can read and write to it without issues, and to accommodate long video files in excess of 2GB.For the most part it works fine and behaves just like any of my many ordinary Western Digital and Seagate USB 3 drives. Read and write speed are adequate for an external hard drive (compared to an SSD), and from copying data back and froth, I even manage to edit directly from it. So far so good.** Issues with macOS **Sometimes however, when I insert the drive to my already running Mac, it's not mounted automatically. It's not even recognised. Trying to start Disk Utility results in Disk Utility not even opening. This tells me something isn't right here. Only a Mac restart will usually work to bring this drive back to life.Shortly after that, I've noticed something even weirder when the drive is attached to my running Mac: sometimes it just doesn't shut down anymore. It appears to, the screen goes dark, but the backlight is still on. For hours. My Mac also developed an issue when it's powering on or restarting (if it can restart that is): although the unit comes alive, the attached Thunderbolt display remains dead. Even a second HDMI monitor does not spin into action.To clarify: I have a Mac Mini 2012, and I use the drive attached to one of the USB ports (not through the Thunderbolt display). I have access to a second monitor, and when the Thunderbolt display didn't want to spring into action anymore, I attached a HDMI monitor to see if there's a hardware issue. Even with both monitors attached, neither of them would switch on.Then I figured it out: It was NOT my Mac... the issue is related to the attached WD MyPassport Ultra drive! When I eject it, my Mac shuts down properly. When I unplug it, my Mac starts up properly too. That's extremely weird, and I've never had any of this issues with previous drives before. On my Windows system, I've not had these problems - even though I must say, since I've started using this drive, the WiFi keeps having issues... I can't believe this is related to the WD drive, just saying... stranger things have happened.** VERDICT **I must say that I'm a little disappointed in what the drive does to my Mac. I've had weird behaviour with Seagate drives many years ago, but I've always have good experiences with Western Digital drives over the last 20 years.I'm not sure if this is a duff drive, or if it's related to exFAT (I doubt it) or if it's my operating system (macOS Sierra 10.12.6, again I doubt it). I can tell you that as of October 2018, the firmware on the drive is up to date (not sure which version, but the online utility was confident it's the latest one).For everyday use it's fine, but if you're looking for a more or less permanently attached drive to increase your storage space, I recommend to look elsewhere.In WD's defence, this was at the time the cheaper 4TB drive on the market... perhaps it's true what they say: you get what you pay for.3Randomly locked outI bought 1 of these and accidentally bought a second one, first 5 minutes of setting up everything was fine, i made 1 folder for the drive to start moving my stuff to and then randomly both 4TB drives lock up and somehow turn into 8MB and I'm locked out on both of them.... I've entered the password correctly at least 80+times even typing the password by hand and/or copying and pasting into password space and still locked out!!!I've searched everywhere online and even called the wdc support and no help!!!!If I could give 0 stars or even negative stars I would.1Solid drive so far, works well with Windows and a PS4.Bought it to pair with a gold PS4 and it's been working well so far. Only had it about a week, but have had no problems. Moved content over to the drive, installed some new games to it, and everything is running fine. Haven't done a direct 1:1 comparison of load times between the internal drive and using this over USB. Comes with some installers on the drive for backup software; copied that off to make sure I had the most space available on the drive.I tried using this to back up my PS3 before upgrading it to an internal 1TB WD Black HDD, but the PS3 will not recognize a drive over 1TB, internal or external. Even tried deleting all partitions off this WD 4TB drive and putting a 1TB partition on it and the PS3 still wouldn't recognize it. So heads up on that.Was plug-and-play in Windows 7, too; no issues there.5I'd be glad to change the ratingDisc stopped working after only having it 4 months of use!!!! Now I am not able to get the files off! If there is a way for someone to help get them back, I'd be glad to change the rating....1Light, Slim, Durable, PortableBought it just in case and it has saved my butt while I was traveling. Speeds are very good for a hard drive, and it is very portable and sleek. But if you get the 2tb+, then the form factor becomes huge, like almost a brick (stay with the 1tb for travel). I got the metal edition (silver part is metal, black part is plastic). Still remains scuff and scratch free. For the price, it can't be beat. But if you have the extra cash, you might want to take a look at the SSD version of these. They are faster, and about half the size and weight. But you can t go wrong either way.5Confusing/Convoluted Bloatware causes drive to become un-readable on a MacWD prompts you to install a proprietary disk utility for Mac (and I assume PC). I bought two of these, the process worked fine on the first drive, but the other was a disaster. Once I started the WD disk utility, it then prompted me to install another utility called Paragon. Once I downloaded that, suddenly the drive become un-readable; not even able to create a partition nor erase. After spending nearly an hour trying to troubleshoot with no success, I gave up and returned it.WD used to be good and straight-forward but now all this bloatware you need to install is just ridiculous. I won't be buying from them again.Thanks Amazon for processing the refund even though I was a little outside the 30-day return window.1GarbageI used to love this series of hard drives. I used the older generation - the all-black ones prior to the current generation. I don't know what happened, but for this generation of this drive, it appears that someone who was inexplicably and simultaneously color-blind, dyslexic, and was in the middle of a stroke did the aesthetic design.Aside from re-defining how badly it was even possible to wreck a previously good design, this generation of drive seems to be plagued by problems. Others have reported numerous instances where the drive is either dead-on-arrival or stops working shortly afterwards, making data inaccessible.My experience is where Western Digital decided that this trainwreck of a drive needed some more flavor for how awful it was:For the drive I bought, I discovered that certain operations (e.g. copying directories with more than a certain number of files inside, data synchronizing operations, etc...) cause an instant SYSTEM REBOOT. No warning, no error, no BSOD - it just instantly shuts off and restarts mid-operation.I've ruled out the cable, USB hub, motherboard port, and even the motherboard USB controller (as mine has two - used for different ports).The older generation WD drive (the all black one) works completely fine with no problems. This one causes the entire computer system to spontaneously reboot, as if the stroke from this model drive's graphic designer is contagious.I'm not even going to think about buying another Western Digital external drive until they get rid of this mistake and come out with the next generation - which better fix both the technical as well as aesthetic issues.1Not StableThis is the worst hard drive I ve owned. It s very unstable. About half of the time when I go to access the drive it appears to be blank. Nothing but restarting the entire system will bring it back. It makes me panic every time. I am using it attached to a MacBook Pro. Do not buy this.1Not user friendly; trouble customer serviceI purchased this in November of 2017 to back up my laptop hard disk -. This is a very small high capacity external drive. All the good ends there.Not long after the purchase it froze. I could not file/copy documents or back up anything to it. I called the customer service. From the very start I noticed the rep was reluctant to honor the warranty. Eventually, he remotely connected and after a relatively long unsuccessful effort offered to replace it with a refurbished one -I refused; I had paid for a brand new why should I accept a refurbished. It has been almost two years. So, I don't know exactly how long but, I know it took more than two hours to fix. Since, it has stopped working several times. Tonight, I realized it had not backed up anything since June. In each case I have managed to get it work again -I don't know how. I worry that one of these days I would not be able to get to work and I would have to trust the drive with all documents to a stranger. This is the second product of Western Digital I have had problem with. So, I am thinking of a different brand to secure my data -I am going to do a little search before I purchase. I do not recommend Western Digital products.1Pretty much as expectedPretty much as expected. I wish the drive was 7200 rpm. I have a touro S that I love (1 TB), but wanted a larger, but portable drive. It is working fine. I do find the WD backup software slower than using my Touro with Macrium Reflect 7. All in all glad to have a drive that is also able to be locked with a password. I take a drive on vacation an this is portable enough and fits in the case I purchased. I do trust western digital and their customer service. I have an earlier drive from them and it still is working fine, at least a couple of years old, with constant use. Bill4
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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