• Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
  • Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
  • Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
  • Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
  • Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
  • Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook
Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook

Procase 11-12 Inch Laptop Tablet Sleeve Case Bag for 12 Inch MacBook, Surface Pro X 2019, Surface Pro 7 6 4 3/Surface Pro 2017, iPad Pro 12.9, Most 11-12 Ultrabook Netbook MacBook Chromebook

SKU:HAKICFTNC
Sale price
SG$ 68.00
Regular price
SG$ 112.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

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10 Days Return

Tracked Shipping

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10 Days Return

  • Internal dimensions: 12.5" x 8.8" x 0.8"; External dimensions: 13" x 9.2" x 0.85"; compatible with MacBook Pro 13 2019 2018 2017 2016 Released, MacBook Air 13 Inch(A1932), iPad Pro 12.9, Surface Pro X 7 6 4 3 2/ Pro 2017, Samsung HP Dell Lenovo Acer ASUS 11.6 12.2 12.5-inch Chromebook, , Surface Laptop 3/2/Book 2 13.5, Dell XPS 13, Dell Inspiron 13, HP EliteBook 13.3, HP Stream 11, HP - Pavilion x360 11.6", ASUS VivoBook L203MA 11.6", Lenovo 11.6 Inch Flex 11 Laptop, Google - Pixelbook Go 13.3"
  • Simple but meet your every needs. Slim, portable and lightweight to take alone, or slide it into your briefcase, backpack or any other bag, perfect for business, school or travel
  • Exterior canvas with neoprene foam padding layer and interior soft fabric lining protect your tablet/laptop against dust, dirt, scratches and bump/shock
  • A top opening zipper gliding smoothly and allows convenient access to your laptop/tablet
  • Extra pocket in front, enough space to keep pens, mobile phone, cables, chargers, power bank and business essentials

Customer Reviews

Great CaseBought this for my niece's Samsung Chromebook Plus. It is well made and fits nicely. She is a college freshman and takes her Chromebook everywhere, this case is durable and good looking. Last week she dropped the Chromebook in the parking lot, this case protected it, no damage at all. Highly recommend.5Nice bag for Surface Pro 4 with side pocket for ... Nice bag for Surface Pro 4 with side pocket for dongles. The only thing I would like to see modified is more corner padding for falls that hit on the corner. 5BIG....Not for today's 15.6 laptops unless your traveling with a gaming laptopMy Lenovo Yoga 710 15.6" was pretty much swallowed up by this sleeve. The sleeve was actually to large and left a lot of room with my laptop which I didn't like. It did however fit my wife's 10 year old Dell Inspiron 1505 with no issues as it's a little larger and twice the thickness than my Yoga but the sleeve wasn't for her laptop nor did she want it. Sadly I had to return the sleeve but it appeared to be made of good quality.3It is truly durable and water resistant This simple sleeve does the job. Bonus: the durable canvas exterior lives up to its "water-resistant" claim. I had a thermos of hot tea in my backpack and later discovered its seal was faulty; the bottom of my backpack was soaked (puddles in the corners) and my papers were ruined, but this case was dry and my laptop was totally untouched. Excellent! 5Overall a happy customer.Fits my Surface Pro 4 with Type Cover easily in the main pocket. In fact, the main compartment is possibly slightly over-sized, but better to have more than less space.In the front pocket I have a 5" x 10" Grid-It with the Surface Pen, pen tip kit, external hard drive, flash drive, 4 port USB hub, and assorted cables (short USB to Micro USB, short USB to Lightning, and Cable that came with the the hard drive). I can still fit my charging cable in the front pocket as well.It won't win any style awards, but it looks well built, the zippers seem sturdy, and it has plenty of space for my needs for a cheap price.4Cheap Quality DOES EXIST!! This case is exactly as described. I have a Dell Venue 11 tablet and it fits very nicely inside this case. I have a usb drive that is always attached in order to use my mouse and also increases the width of my tablet. Fortunately this case allows for my tablet (along with the usb drive) to be easily inserted and removed. I use the front zipper compartment for my keyboard and then place the sleeve in which ever bag I m using that day! It s so nice to fit all of my electronics in one sleeve, yet it s not bulky or too flimsy. This case is perfect! I can t believe how cheap it was, yet made so well! 5Functional sleeve with decent materials for 2017 Surface proAfter looking at a number of options on Amazon, I bought this ProCase 11-12 inch sleeve for my Surface Pro. I was hoping the sleeve would provide a snug fit for the 2017 SP because I didn't want the SP to be sloshing around inside the case when I carry it in my bag. When I received it, I realized the fit wasn't as perfect as I had expected. But 8.5x11 inch sized paper does fit inside, which lets me carry some reading material with the SP, which would be convenient at times. The case functions as advertised. It appears to offer good protection for the contents inside the main compartment. I put the SP power supply and my Surface pen in the side pocket. (If the fit was tighter as I had wanted, the storage capacity of the side pocket might have become more limited.) The materials from which the sleeve was constructed are fairly decent. The zipper at the top glides easily, though the metal on the slider is probably not going to hold up forever like my Belkin sleeve for my SP2. Other than that, this ProCase sleeve would have been even better if it had two sliders on the top zipper so you could close it in either direction. Some reviewers also complained about the logo, which is very orange and kind of plasticky. I simply undid the stitching and removed the logo on mine, which came off without leaving much of a trace on the sleeve, rendering it all black now and a little more professional in appearance (see photo).4This easily fits an iPad 12.9" without being heavy or too bigI wanted a case for my new 12.9" iPad with Apple's folding keyboard attached. I needed a small case that would fit in a backpack when we travel. I wanted something that would protect it from scratches and the little dents that turn up in backpacks. I didn't need a 13", nor did I care about looking good in an office or class - I wasn't worried about suddenly dropping the thing - I just wanted something simple, protective, and small. This is absolutely it. Looks nice, too.5it fits the sleeve comfortably without the zip having to go against my chromebook ...Samsung Chromebook Pro: Fits my chromebook perfectly, of course with about an extra half inch on each side of the laptop as the ratio of the chromebook is 3:2 so that is to be expected but even with the height of the laptop that's quite abnormal, it fits the sleeve comfortably without the zip having to go against my chromebook and that's important to avoid scratches! I would say the sleeve will protect the laptop against knocks but i don't think it will do much if it falls from a height. All in all, what i expected, fits my abnormal chromebook dimensions (a bigggg plus!), provides the necessary protection when carrying it around, and with the laptop in, it's still slim. Would recommend it to Samsung Chromebook Pro owners!5My old laptop sleeve was for an 11-12 inch laptop but it was super tight fitting and the zipper consequently rippes openI have a Dell XPS13 and this case fits it well. My old laptop sleeve was for an 11-12 inch laptop but it was super tight fitting and the zipper consequently rippes open. Not the case with this sleeve. There is just the right amount of room around that edges that it doesnt pull at the zipper and it also doesnt allow the laptop to slide around. Love the sleek style, seems pretty sturdy.Two things: 1. It is NOT waterproof (duh, its a soft sided case) and 2. The nice canvas front with the leather patch is not the same as the back of it. The back of the case is regular neoprene. I wish it was canvas all around, but for this price I am very happy with the product. I've only had it for a week so we'll see how it holds up over time.4The 9 - 10.1 sleeve is a perfect fit for the 11 iPad Pro.I wanted the smallest sleeve possible, that would protect my new 11 iPad Pro when carried alone, without taking up too much space in my pack or briefcase. The 9-10.1 sleeve is perfect. I almost bought the 11 sleeve because the description made it sound as if that were the right size for the 11 iPad, but I thought I might get away with this smaller one since the iPad 11 is diagonal and dimensions of the sleeve are measured along the sides. I looked at the inside dimensions reported in the description (my thanks to the seller for including those) and measured my iPad with keyboard folio... it was really, really close. I wasn't sure if it was going to fit, but the next size up would have had too much room and I didn't want an oversized sleeve. When it arrived, I pulled it out and thought there was no way this iPad would fit in there. Even looking now, with the sleeve sitting next to the iPad, it doesn't look like it would fit but it does. There is nothing to spare in the length dimension, and the curves on the corners of the case are almost too rounded, but it all just fits and it just allows the zipper to close with the entire thing snuggly protected in the case. In the width direction, there is more to spare (about 1/2 to 3/4 of an inch), which leaves room for the Apple Pencil to stay in its place along the side of the iPad while it's in the case. The rubbery material of the folio tends to hold onto the lining a bit, so it takes a little tug to get it out, but it is not bad at all and will almost certainly ease up over time. The bare iPad also fits nicely, but with a little more room, and the smooth sides let it slip in and out even more freely. There is a small zippered pocket on the outside that I probably won't use, but could hold something thin like the Apple charging cable. The outer material feels rugged and holds its shape well. The inside is soft and well-padded. In the end, I couldn't be happier. If I were designing the perfect minimalist sleeve for my iPad, it would be very much like this one. Given the attractive price, this is perfect for someone looking to store just their iPad, keyboard folio and Apple Pencil.5You Get What You Pay For (Doesn't Fit Surface Tablets Comfortably!!!)I had bought the $40 Platinum brand case for my new Surface Pro 6, but thought that $40 was too much for a case, so I bought this one as well and compared the two, and this is a "you get what you pay for" situation.Pros:-Cheap price-Front Pocket for power cable/pen storage-Material quality is good for $10Cons:-Padding is only on the front side of the case. There's literally no padding on the back side of the case, which is the side I would much rather have padding on if I were to pick a side, because that's the side that your device will make contact with whatever surface you place the case on, and there's no padding in between, which sort of defeats the purpose of even having this case.-There's no edge protection, so God help us consumers if we drop this case with a device in it! So this is another reason why this case doesn't help protect your device.-If you're using a Surface/Surface Pro tablet, which this case said it's compatible with, don't be fooled. Yes it fits, but there's about 3/8" of space between your tablet and the top and side of the case. While that doesn't seem like a lot, you can easily just shake the case up and down and side-to-side and your tablet will move freely inside of the case.The $40 Platinum case has edge protection, fits the Surface tablet perfectly, and has a high-quality feel. So I would only ever buy this case if I wanted my device to not collect dust and nothing else.2Very Good Value and ProtectionAbsolutely perfect for my Samsung Chromebook. Traveled with it all over Asia and back and it protects well, is light, has held up beautifully, all for a reasonable price.I keep the interior piece of foam it comes with on the inside and I dropped it twice in case with no damage to chromebook. was surprised given how light duty it is. Pleasantly surprised. So don't remove the 'filler' foam or cardboard; USE IT.5
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.sg, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • Internal dimensions: 12.5" x 8.8" x 0.8"; External dimensions: 13" x 9.2" x 0.85"; compatible with MacBook Pro 13 2019 2018 2017 2016 Released, MacBook Air 13 Inch(A1932), iPad Pro 12.9, Surface Pro X 7 6 4 3 2/ Pro 2017, Samsung HP Dell Lenovo Acer ASUS 11.6 12.2 12.5-inch Chromebook, , Surface Laptop 3/2/Book 2 13.5, Dell XPS 13, Dell Inspiron 13, HP EliteBook 13.3, HP Stream 11, HP - Pavilion x360 11.6", ASUS VivoBook L203MA 11.6", Lenovo 11.6 Inch Flex 11 Laptop, Google - Pixelbook Go 13.3"
  • Simple but meet your every needs. Slim, portable and lightweight to take alone, or slide it into your briefcase, backpack or any other bag, perfect for business, school or travel
  • Exterior canvas with neoprene foam padding layer and interior soft fabric lining protect your tablet/laptop against dust, dirt, scratches and bump/shock
  • A top opening zipper gliding smoothly and allows convenient access to your laptop/tablet
  • Extra pocket in front, enough space to keep pens, mobile phone, cables, chargers, power bank and business essentials
Reviews

Customer Reviews

Great CaseBought this for my niece's Samsung Chromebook Plus. It is well made and fits nicely. She is a college freshman and takes her Chromebook everywhere, this case is durable and good looking. Last week she dropped the Chromebook in the parking lot, this case protected it, no damage at all. Highly recommend.5Nice bag for Surface Pro 4 with side pocket for ... Nice bag for Surface Pro 4 with side pocket for dongles. The only thing I would like to see modified is more corner padding for falls that hit on the corner. 5BIG....Not for today's 15.6 laptops unless your traveling with a gaming laptopMy Lenovo Yoga 710 15.6" was pretty much swallowed up by this sleeve. The sleeve was actually to large and left a lot of room with my laptop which I didn't like. It did however fit my wife's 10 year old Dell Inspiron 1505 with no issues as it's a little larger and twice the thickness than my Yoga but the sleeve wasn't for her laptop nor did she want it. Sadly I had to return the sleeve but it appeared to be made of good quality.3It is truly durable and water resistant This simple sleeve does the job. Bonus: the durable canvas exterior lives up to its "water-resistant" claim. I had a thermos of hot tea in my backpack and later discovered its seal was faulty; the bottom of my backpack was soaked (puddles in the corners) and my papers were ruined, but this case was dry and my laptop was totally untouched. Excellent! 5Overall a happy customer.Fits my Surface Pro 4 with Type Cover easily in the main pocket. In fact, the main compartment is possibly slightly over-sized, but better to have more than less space.In the front pocket I have a 5" x 10" Grid-It with the Surface Pen, pen tip kit, external hard drive, flash drive, 4 port USB hub, and assorted cables (short USB to Micro USB, short USB to Lightning, and Cable that came with the the hard drive). I can still fit my charging cable in the front pocket as well.It won't win any style awards, but it looks well built, the zippers seem sturdy, and it has plenty of space for my needs for a cheap price.4Cheap Quality DOES EXIST!! This case is exactly as described. I have a Dell Venue 11 tablet and it fits very nicely inside this case. I have a usb drive that is always attached in order to use my mouse and also increases the width of my tablet. Fortunately this case allows for my tablet (along with the usb drive) to be easily inserted and removed. I use the front zipper compartment for my keyboard and then place the sleeve in which ever bag I m using that day! It s so nice to fit all of my electronics in one sleeve, yet it s not bulky or too flimsy. This case is perfect! I can t believe how cheap it was, yet made so well! 5Functional sleeve with decent materials for 2017 Surface proAfter looking at a number of options on Amazon, I bought this ProCase 11-12 inch sleeve for my Surface Pro. I was hoping the sleeve would provide a snug fit for the 2017 SP because I didn't want the SP to be sloshing around inside the case when I carry it in my bag. When I received it, I realized the fit wasn't as perfect as I had expected. But 8.5x11 inch sized paper does fit inside, which lets me carry some reading material with the SP, which would be convenient at times. The case functions as advertised. It appears to offer good protection for the contents inside the main compartment. I put the SP power supply and my Surface pen in the side pocket. (If the fit was tighter as I had wanted, the storage capacity of the side pocket might have become more limited.) The materials from which the sleeve was constructed are fairly decent. The zipper at the top glides easily, though the metal on the slider is probably not going to hold up forever like my Belkin sleeve for my SP2. Other than that, this ProCase sleeve would have been even better if it had two sliders on the top zipper so you could close it in either direction. Some reviewers also complained about the logo, which is very orange and kind of plasticky. I simply undid the stitching and removed the logo on mine, which came off without leaving much of a trace on the sleeve, rendering it all black now and a little more professional in appearance (see photo).4This easily fits an iPad 12.9" without being heavy or too bigI wanted a case for my new 12.9" iPad with Apple's folding keyboard attached. I needed a small case that would fit in a backpack when we travel. I wanted something that would protect it from scratches and the little dents that turn up in backpacks. I didn't need a 13", nor did I care about looking good in an office or class - I wasn't worried about suddenly dropping the thing - I just wanted something simple, protective, and small. This is absolutely it. Looks nice, too.5it fits the sleeve comfortably without the zip having to go against my chromebook ...Samsung Chromebook Pro: Fits my chromebook perfectly, of course with about an extra half inch on each side of the laptop as the ratio of the chromebook is 3:2 so that is to be expected but even with the height of the laptop that's quite abnormal, it fits the sleeve comfortably without the zip having to go against my chromebook and that's important to avoid scratches! I would say the sleeve will protect the laptop against knocks but i don't think it will do much if it falls from a height. All in all, what i expected, fits my abnormal chromebook dimensions (a bigggg plus!), provides the necessary protection when carrying it around, and with the laptop in, it's still slim. Would recommend it to Samsung Chromebook Pro owners!5My old laptop sleeve was for an 11-12 inch laptop but it was super tight fitting and the zipper consequently rippes openI have a Dell XPS13 and this case fits it well. My old laptop sleeve was for an 11-12 inch laptop but it was super tight fitting and the zipper consequently rippes open. Not the case with this sleeve. There is just the right amount of room around that edges that it doesnt pull at the zipper and it also doesnt allow the laptop to slide around. Love the sleek style, seems pretty sturdy.Two things: 1. It is NOT waterproof (duh, its a soft sided case) and 2. The nice canvas front with the leather patch is not the same as the back of it. The back of the case is regular neoprene. I wish it was canvas all around, but for this price I am very happy with the product. I've only had it for a week so we'll see how it holds up over time.4The 9 - 10.1 sleeve is a perfect fit for the 11 iPad Pro.I wanted the smallest sleeve possible, that would protect my new 11 iPad Pro when carried alone, without taking up too much space in my pack or briefcase. The 9-10.1 sleeve is perfect. I almost bought the 11 sleeve because the description made it sound as if that were the right size for the 11 iPad, but I thought I might get away with this smaller one since the iPad 11 is diagonal and dimensions of the sleeve are measured along the sides. I looked at the inside dimensions reported in the description (my thanks to the seller for including those) and measured my iPad with keyboard folio... it was really, really close. I wasn't sure if it was going to fit, but the next size up would have had too much room and I didn't want an oversized sleeve. When it arrived, I pulled it out and thought there was no way this iPad would fit in there. Even looking now, with the sleeve sitting next to the iPad, it doesn't look like it would fit but it does. There is nothing to spare in the length dimension, and the curves on the corners of the case are almost too rounded, but it all just fits and it just allows the zipper to close with the entire thing snuggly protected in the case. In the width direction, there is more to spare (about 1/2 to 3/4 of an inch), which leaves room for the Apple Pencil to stay in its place along the side of the iPad while it's in the case. The rubbery material of the folio tends to hold onto the lining a bit, so it takes a little tug to get it out, but it is not bad at all and will almost certainly ease up over time. The bare iPad also fits nicely, but with a little more room, and the smooth sides let it slip in and out even more freely. There is a small zippered pocket on the outside that I probably won't use, but could hold something thin like the Apple charging cable. The outer material feels rugged and holds its shape well. The inside is soft and well-padded. In the end, I couldn't be happier. If I were designing the perfect minimalist sleeve for my iPad, it would be very much like this one. Given the attractive price, this is perfect for someone looking to store just their iPad, keyboard folio and Apple Pencil.5You Get What You Pay For (Doesn't Fit Surface Tablets Comfortably!!!)I had bought the $40 Platinum brand case for my new Surface Pro 6, but thought that $40 was too much for a case, so I bought this one as well and compared the two, and this is a "you get what you pay for" situation.Pros:-Cheap price-Front Pocket for power cable/pen storage-Material quality is good for $10Cons:-Padding is only on the front side of the case. There's literally no padding on the back side of the case, which is the side I would much rather have padding on if I were to pick a side, because that's the side that your device will make contact with whatever surface you place the case on, and there's no padding in between, which sort of defeats the purpose of even having this case.-There's no edge protection, so God help us consumers if we drop this case with a device in it! So this is another reason why this case doesn't help protect your device.-If you're using a Surface/Surface Pro tablet, which this case said it's compatible with, don't be fooled. Yes it fits, but there's about 3/8" of space between your tablet and the top and side of the case. While that doesn't seem like a lot, you can easily just shake the case up and down and side-to-side and your tablet will move freely inside of the case.The $40 Platinum case has edge protection, fits the Surface tablet perfectly, and has a high-quality feel. So I would only ever buy this case if I wanted my device to not collect dust and nothing else.2Very Good Value and ProtectionAbsolutely perfect for my Samsung Chromebook. Traveled with it all over Asia and back and it protects well, is light, has held up beautifully, all for a reasonable price.I keep the interior piece of foam it comes with on the inside and I dropped it twice in case with no damage to chromebook. was surprised given how light duty it is. Pleasantly surprised. So don't remove the 'filler' foam or cardboard; USE IT.5
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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