• CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900
  • CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900
  • CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900
  • CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900
CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900
CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900
CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900
CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900

CowboyStudio Umbrella Mount Bracket with Swivel Tilt Bracket for Nikon and Canon 430EX E580EX SB600 SB800 SB900

SKU:HA34WR71G
Sale price
SG$ 65.00
Regular price
SG$ 108.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

Tracked Shipping

Secure Payments

10 Days Return

Tracked Shipping

Secure Payments

10 Days Return

  • Country of Origin:China
  • Package length:5.0"
  • Package width:4.0"
  • Package height:3.0"

Customer Reviews

Buy this. Don't waste your money on the cheap all plastic brackets.I really love this. There are many less expensive mounts out there but in my opinion you can not find a better bracket than this without spending over $50. It is all metal construction with plastic knobs and umbrella block the plastic is really really tough. It feels strong and substantial when you have it in your hands. The cold shoe clamps tight and secure. It comes with a metal adapter on the bottom half that allows you to mount it on a tripod directly and the cold shoe adapter is removable to reveal a standard screw to mount other accessories. The umbrella mount is heavy duty and I have no problem using a 43 inch Brolly-Box with my speed-light and wireless controller attached. A very versatile piece of equipment. A very high quality mount for the price and I'm going to buy more and toss out all those cheap brackets that I've been struggling with for years.5Cheap plastic. Invest in better.You definitely get what you pay for. These are cheap and don t hold up. I had to arm wrestle these on my stands and then when I was tightening them one of them split at the bottom. To top it off when my speedlight is on, and tightened down, I can still wiggle it off and it happens on its own when I m out shooting and walking around with it, and that is seriously embarrassing in front of a client not to mention you run the risk of breaking your light. Do yourself a favor and just invest in quality brackets that will last forever. These aren t it.2Good and useful productGood and useful product. Using with my Nikon SB-700 AF Speedlight Flash for Nikon Digital SLR Cameras and YONGNUO YN-622N-KIT YN622N-KIT Wireless i-TTL Flash Trigger Kit with LED Screen for Nikon D70, D70S, D80, D90, D200, D300S, D600, D700, D800, D3000, D3100, D3200, D5000, D5100, D5200, D5300, D7000, D7100 in combination with Westcott 2016 45-Inch Optical White Satin with Removable Black Cover Umbrella and Ravelli ALS Full 10' Air Cushioned Light Stand With Included Adaptor To Also Support 1/4" and 3/8" Photo Equipment and Heavy Duty Carry Bag5Did not work for my needs, but OK for priceOver the last year, I have come to rely on products provided by CowboyStudio ( they source products and do not actually manufacture them). I consider their vetting process pretty good. However, this product simply did not fit my specific need based on the design.My intended use was to create a "Speedlight gun" similiar to the Lastolite LL LU2125 Brolly Grip, which I tried previously (I reviewed the product on Amazon as well). The first issue I had was that when mounted to the Camera Pistol Grip (also reviewed) via a stud (not provided btw), the entire setup became unstable (pocketwizard and Nikon SB-900). One I added even just a small umbrella, the entire solution became unusable. I simply could not tighten down the clamp onto the stud in a sufficient manner.Despite my experience, this is a good umbrella holder bracket for basic traditional needs. The build quality is OK, but not comparable to Manfrotto for example. The highlight of the build quality is the all metal cold-shoe clamp system whereas the lowpoint is the threads on the screws, which can quickly become bare if overtightened. The price difference should be a clear indicator in regard to build quality. For advanced hobbyists, this product should prove fine and last for at least a year or two under normal use. If you want "lifetime" brackets, you will need to go all metal and pay a lot more.Note that this product does not come with the brass studs needed for mounting.3Not bad for the moneyOrdered this as part of setting up a beginner portrait lighting setup. While being made mostly of plastic(excepting the cold shoe, which is aluminum), it is fairly thick plastic(1/4 inch in some places) and doesn't feel the least bit flimsy. I use older Vivitar 283s, which are heavy compared to most modern speed-lights, and I have no concerns about this supporting them plus whatever modifier I use. The length of the cold shoe seemed a little wonky at first, but only until I mounted the flash and radio trigger on it. The length is there to help support the trigger. My Cactus V4 triggers are fully supported by the cold shoe, none of it is hanging over the edge. lending to a more stable platform for the flash. The only issue I have found is the oversized umbrella shaft hole/short umbrella retention screw. This could be an issue with the umbrella I bought, but the hole is too big and the screw to short to give a solid hold on the umbrella shaft. However, the spring clip in the hole does a good job of providing enough tension to hold the umbrella in place at any angle.4Gits 'er done!I needed another umbrella bracket, the price was right and so the Cowboy Studio Umbrella Bracket landed in my mailbox. Packaging was generic and contained no logos or text whatsoever. This bracket looks like the same one sold under a half dozen brands here on Amazon.There's 1/4" 20 female thread on the bottom to mount on tripods or light stands. The top sports a 1/4" 20 screw with thumbwheel to lock it to an acra clamp, cold shoe or light. The thumbwheel is plastic and has an insert in the center that prevents it from sitting flush against a clamp or cold shoe: feels a little rickety even when tight. It includes a Stroboframe cold shoe clone, albeit with a really coarse turning lock knob. I used an old Arca clamp instead since I have Arca plates on my lights.This bracket held my LimoStudio umbrella and LED light or Speedlite like a champ. The adjustable tilt locked tight and didn't drift. Wish the umbrella mount hole was slanted 20 or 30 degrees so I can center the light. Compared to my Manfrotto 026 umbrella bracket it feels and looks cheap but gets the job done. Next time hopefully I'll be richer and fork over the extra cash for another Manfrotto 026. Meanwhile the Cowboy Studio Umbrella Bracket, although a little crude, works and is a good value for wee bucks.4Great, inexpensive slave flash mount. Does the Job!Works as intended. This tilt bracket holds my Canon 580EX-II or 430 EX-II when used as slaves for direct flash or reflected diffuse flash using an umbrella. It includes a clamp-down flash shoe mount, and a solid brass 1/4-20 to light-stand mount pin, so can be used directly on a pin light stand or on a tripod with a 1/4-20 screw. It's sturdy and is made of die-cast metal, sheet metal, and plastic and is fairly heavy.It's easily strong enough for the heavy Canon 580EX-II. There are locking metal thumb-screws for the light-stand pin mount, the flash shoe clamp, and the umbrella shaft and a large plastic lock knob for the tilt adjustment. All are secure when tightened. The umbrella-shaft thumb-screw is off center, so although it does securely hold the umbrella shaft, may cause damage to the shaft if over-tightened (use caution).5Neat addition for the camera bag As I have often found with Cowboy Studio there is a certain amount of niftiness combined with a cheapness that makes me wonder if they ever use their products for photography? The body of this is a nice sturdy metal, but the ball bearing swivel has a real tendency to be sticky as you try to move it around. One nice feature is that there is a hot shoe mount which is removable if you need to screw anything else on like a wireless transmitter. As part of the upper assembly you have a counter rotating disc that you can use to try to cinch down your flash to ensure it's pointed in the right direction.While great in concept they really have failed to deliver a quality product. First the hot shoe mount is made of a really cheap plastic that I wouldn't trust with my professional and expensive flashes. Second, when I actually set this up and started using it for a shoot I found I was constantly having to adjust the counterscrew to keep my flash locked tight in place since it kept moving and my flash would suddenly go from flashing at the umbrella to flashing the floor.Ultimately I will probably keep this in my bag for those times I need to hike in to a remote location and need the benefit of a flash defused from an umbrella but in general I wouldn't bother with this. 3Great little gadget at a fantastic price.When I ordered these, I was expecting something cheap since the price was about $5 each. I ordered 4. When they arrived, I was astonished to find them of MUCH higher quality than I had anticipated. They are made of a very durable plastic in the base, but the clamp head is screwed on top and it is made of metal.The only thing I didn't like about it, was the umbrella mount clamping screw. It tends to mar up the umbrella shaft a bit and isn't very solid, but since I am not going to be using an umbrella with these, I don't really care about that part.I mainly got these to attach to my many clamps and strobe mounting hardware. I attach the clamp Manfrotto 175F Spring Clamp with Flash Shoe - aka Justin Clamp (Black) or scissor clamp Avenger C1000 Drop-Ceiling Scissor Clamp or my versa clamp VersaClamp (more versatile than a tripod) for Kodak Pocket Camcorders (plus one 4 AA / AAA battery case) [#1], then attach this little gizmo, and attach my fash to it, and finally I add my Gary Fong Lightsphere Gary Fong Lightsphere Universal System Cloud (or other diffuser CowboyStudio Photo / Video 20" Speedlite Flash Softbox with L-Bracket, Shoe Mount & Carry Case) to the flash to diffuse the light so my indoor portraits always have excellent lighting.I like how the head pivots with a ratcheting action, which means when I loosen the nut on the side, the flash will not suddenly drop, it will snap into the next slot as it pivots. Very nice feature for something so inexpensive. :)Worthy of trying out, you won't regret it.4Good value, solid feel, minor flawsI think the confusion over what these brackets are made of may be because there are several different models listed on one product page. I bought two of the D mounts, which Cowboy Studio says are made of aluminum alloy. It has a heavy, solid feel to it. I was about give it five stars, but then I realized that on one of the two I purchased, the part that contains the umbrella hole was loose where it screws into the upper plate. I called CS for support and was told how to disassemble it and tighten the screws, or return it. I decided tightening the screws sounded easy enough -- until I took the thing apart and realized the holes in the top plate had not been threaded correctly. After a bit of achy work with a Phillips screwdriver, I got it tightened up and reassembled. I think it'll be fine, but I'm dinging it a star for quality control. Now as to the features, this thing will swivel horizontally and tilt vertically. The mounting post has a spring-loaded catch to keep it from falling out -- this feature is also what lets you loosen the post to rotate the bracket without it coming off the stand. The knob for adjusting the vertical angle is large and easy to use, and the bracket tightens firmly. The thumbwheel just under the cold shoe is how you can adjust the angle of the shoe in relation to the umbrella if you need to: turn the thumbwheel so that the shoe points in the proper direction when tight. For aiming the entire bracket, loosen the bottom thumb screw and swivel the bracket from the bottom. The cold shoe adjustment is a little finicky so be careful to get your flash inserted tightly and just so. All in all, I think this is a very good value.4Too Rickety / Unsafe to UseEven though the investment for this flash bracket is minimal, I'm requesting a refund/return since it just doesn't work. No matter how hard I tighten the flash bracket, the flash sometimes falls off. Fortunately, it has only fallen inside my umbrella/softbox and hasn't hit the floor yet... In addition, the umbrella pole can't be cinched tightly enough into the hole for the umbrella, and the umbrella also slips off of the bracket. My smallest diameter umbrella shaft is sort of okay, but still wobbly. The larger diameter umbrella shaft can only be inserted partially due to the metal flange that is inside the umbrella receptacle, and tightening the screw doesn't help at all. Since I needed to use this bracket for a photo shoot right away, I simply removed the metal flange from the umbrella receptacle so that I can tighten the screw to get a better grip on the umbrella. The whole set-up is just too rickety and subject to failure, which would be embarrassing if it happened in front of a client, so I'm searching for a better system. Investing in a cheap bracket is not a good idea, since your expensive flash unit and radio trigger and softbox or umbrella is at risk...The picture below shows the umbrella opening with the metal flange that is probably supposed to help secure the umbrella shaft into the hole, but it doesn't work. If you remove that flange, you can insert the umbrella and tighten the screw.1
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.sg, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • Country of Origin:China
  • Package length:5.0"
  • Package width:4.0"
  • Package height:3.0"
Reviews

Customer Reviews

Buy this. Don't waste your money on the cheap all plastic brackets.I really love this. There are many less expensive mounts out there but in my opinion you can not find a better bracket than this without spending over $50. It is all metal construction with plastic knobs and umbrella block the plastic is really really tough. It feels strong and substantial when you have it in your hands. The cold shoe clamps tight and secure. It comes with a metal adapter on the bottom half that allows you to mount it on a tripod directly and the cold shoe adapter is removable to reveal a standard screw to mount other accessories. The umbrella mount is heavy duty and I have no problem using a 43 inch Brolly-Box with my speed-light and wireless controller attached. A very versatile piece of equipment. A very high quality mount for the price and I'm going to buy more and toss out all those cheap brackets that I've been struggling with for years.5Cheap plastic. Invest in better.You definitely get what you pay for. These are cheap and don t hold up. I had to arm wrestle these on my stands and then when I was tightening them one of them split at the bottom. To top it off when my speedlight is on, and tightened down, I can still wiggle it off and it happens on its own when I m out shooting and walking around with it, and that is seriously embarrassing in front of a client not to mention you run the risk of breaking your light. Do yourself a favor and just invest in quality brackets that will last forever. These aren t it.2Good and useful productGood and useful product. Using with my Nikon SB-700 AF Speedlight Flash for Nikon Digital SLR Cameras and YONGNUO YN-622N-KIT YN622N-KIT Wireless i-TTL Flash Trigger Kit with LED Screen for Nikon D70, D70S, D80, D90, D200, D300S, D600, D700, D800, D3000, D3100, D3200, D5000, D5100, D5200, D5300, D7000, D7100 in combination with Westcott 2016 45-Inch Optical White Satin with Removable Black Cover Umbrella and Ravelli ALS Full 10' Air Cushioned Light Stand With Included Adaptor To Also Support 1/4" and 3/8" Photo Equipment and Heavy Duty Carry Bag5Did not work for my needs, but OK for priceOver the last year, I have come to rely on products provided by CowboyStudio ( they source products and do not actually manufacture them). I consider their vetting process pretty good. However, this product simply did not fit my specific need based on the design.My intended use was to create a "Speedlight gun" similiar to the Lastolite LL LU2125 Brolly Grip, which I tried previously (I reviewed the product on Amazon as well). The first issue I had was that when mounted to the Camera Pistol Grip (also reviewed) via a stud (not provided btw), the entire setup became unstable (pocketwizard and Nikon SB-900). One I added even just a small umbrella, the entire solution became unusable. I simply could not tighten down the clamp onto the stud in a sufficient manner.Despite my experience, this is a good umbrella holder bracket for basic traditional needs. The build quality is OK, but not comparable to Manfrotto for example. The highlight of the build quality is the all metal cold-shoe clamp system whereas the lowpoint is the threads on the screws, which can quickly become bare if overtightened. The price difference should be a clear indicator in regard to build quality. For advanced hobbyists, this product should prove fine and last for at least a year or two under normal use. If you want "lifetime" brackets, you will need to go all metal and pay a lot more.Note that this product does not come with the brass studs needed for mounting.3Not bad for the moneyOrdered this as part of setting up a beginner portrait lighting setup. While being made mostly of plastic(excepting the cold shoe, which is aluminum), it is fairly thick plastic(1/4 inch in some places) and doesn't feel the least bit flimsy. I use older Vivitar 283s, which are heavy compared to most modern speed-lights, and I have no concerns about this supporting them plus whatever modifier I use. The length of the cold shoe seemed a little wonky at first, but only until I mounted the flash and radio trigger on it. The length is there to help support the trigger. My Cactus V4 triggers are fully supported by the cold shoe, none of it is hanging over the edge. lending to a more stable platform for the flash. The only issue I have found is the oversized umbrella shaft hole/short umbrella retention screw. This could be an issue with the umbrella I bought, but the hole is too big and the screw to short to give a solid hold on the umbrella shaft. However, the spring clip in the hole does a good job of providing enough tension to hold the umbrella in place at any angle.4Gits 'er done!I needed another umbrella bracket, the price was right and so the Cowboy Studio Umbrella Bracket landed in my mailbox. Packaging was generic and contained no logos or text whatsoever. This bracket looks like the same one sold under a half dozen brands here on Amazon.There's 1/4" 20 female thread on the bottom to mount on tripods or light stands. The top sports a 1/4" 20 screw with thumbwheel to lock it to an acra clamp, cold shoe or light. The thumbwheel is plastic and has an insert in the center that prevents it from sitting flush against a clamp or cold shoe: feels a little rickety even when tight. It includes a Stroboframe cold shoe clone, albeit with a really coarse turning lock knob. I used an old Arca clamp instead since I have Arca plates on my lights.This bracket held my LimoStudio umbrella and LED light or Speedlite like a champ. The adjustable tilt locked tight and didn't drift. Wish the umbrella mount hole was slanted 20 or 30 degrees so I can center the light. Compared to my Manfrotto 026 umbrella bracket it feels and looks cheap but gets the job done. Next time hopefully I'll be richer and fork over the extra cash for another Manfrotto 026. Meanwhile the Cowboy Studio Umbrella Bracket, although a little crude, works and is a good value for wee bucks.4Great, inexpensive slave flash mount. Does the Job!Works as intended. This tilt bracket holds my Canon 580EX-II or 430 EX-II when used as slaves for direct flash or reflected diffuse flash using an umbrella. It includes a clamp-down flash shoe mount, and a solid brass 1/4-20 to light-stand mount pin, so can be used directly on a pin light stand or on a tripod with a 1/4-20 screw. It's sturdy and is made of die-cast metal, sheet metal, and plastic and is fairly heavy.It's easily strong enough for the heavy Canon 580EX-II. There are locking metal thumb-screws for the light-stand pin mount, the flash shoe clamp, and the umbrella shaft and a large plastic lock knob for the tilt adjustment. All are secure when tightened. The umbrella-shaft thumb-screw is off center, so although it does securely hold the umbrella shaft, may cause damage to the shaft if over-tightened (use caution).5Neat addition for the camera bag As I have often found with Cowboy Studio there is a certain amount of niftiness combined with a cheapness that makes me wonder if they ever use their products for photography? The body of this is a nice sturdy metal, but the ball bearing swivel has a real tendency to be sticky as you try to move it around. One nice feature is that there is a hot shoe mount which is removable if you need to screw anything else on like a wireless transmitter. As part of the upper assembly you have a counter rotating disc that you can use to try to cinch down your flash to ensure it's pointed in the right direction.While great in concept they really have failed to deliver a quality product. First the hot shoe mount is made of a really cheap plastic that I wouldn't trust with my professional and expensive flashes. Second, when I actually set this up and started using it for a shoot I found I was constantly having to adjust the counterscrew to keep my flash locked tight in place since it kept moving and my flash would suddenly go from flashing at the umbrella to flashing the floor.Ultimately I will probably keep this in my bag for those times I need to hike in to a remote location and need the benefit of a flash defused from an umbrella but in general I wouldn't bother with this. 3Great little gadget at a fantastic price.When I ordered these, I was expecting something cheap since the price was about $5 each. I ordered 4. When they arrived, I was astonished to find them of MUCH higher quality than I had anticipated. They are made of a very durable plastic in the base, but the clamp head is screwed on top and it is made of metal.The only thing I didn't like about it, was the umbrella mount clamping screw. It tends to mar up the umbrella shaft a bit and isn't very solid, but since I am not going to be using an umbrella with these, I don't really care about that part.I mainly got these to attach to my many clamps and strobe mounting hardware. I attach the clamp Manfrotto 175F Spring Clamp with Flash Shoe - aka Justin Clamp (Black) or scissor clamp Avenger C1000 Drop-Ceiling Scissor Clamp or my versa clamp VersaClamp (more versatile than a tripod) for Kodak Pocket Camcorders (plus one 4 AA / AAA battery case) [#1], then attach this little gizmo, and attach my fash to it, and finally I add my Gary Fong Lightsphere Gary Fong Lightsphere Universal System Cloud (or other diffuser CowboyStudio Photo / Video 20" Speedlite Flash Softbox with L-Bracket, Shoe Mount & Carry Case) to the flash to diffuse the light so my indoor portraits always have excellent lighting.I like how the head pivots with a ratcheting action, which means when I loosen the nut on the side, the flash will not suddenly drop, it will snap into the next slot as it pivots. Very nice feature for something so inexpensive. :)Worthy of trying out, you won't regret it.4Good value, solid feel, minor flawsI think the confusion over what these brackets are made of may be because there are several different models listed on one product page. I bought two of the D mounts, which Cowboy Studio says are made of aluminum alloy. It has a heavy, solid feel to it. I was about give it five stars, but then I realized that on one of the two I purchased, the part that contains the umbrella hole was loose where it screws into the upper plate. I called CS for support and was told how to disassemble it and tighten the screws, or return it. I decided tightening the screws sounded easy enough -- until I took the thing apart and realized the holes in the top plate had not been threaded correctly. After a bit of achy work with a Phillips screwdriver, I got it tightened up and reassembled. I think it'll be fine, but I'm dinging it a star for quality control. Now as to the features, this thing will swivel horizontally and tilt vertically. The mounting post has a spring-loaded catch to keep it from falling out -- this feature is also what lets you loosen the post to rotate the bracket without it coming off the stand. The knob for adjusting the vertical angle is large and easy to use, and the bracket tightens firmly. The thumbwheel just under the cold shoe is how you can adjust the angle of the shoe in relation to the umbrella if you need to: turn the thumbwheel so that the shoe points in the proper direction when tight. For aiming the entire bracket, loosen the bottom thumb screw and swivel the bracket from the bottom. The cold shoe adjustment is a little finicky so be careful to get your flash inserted tightly and just so. All in all, I think this is a very good value.4Too Rickety / Unsafe to UseEven though the investment for this flash bracket is minimal, I'm requesting a refund/return since it just doesn't work. No matter how hard I tighten the flash bracket, the flash sometimes falls off. Fortunately, it has only fallen inside my umbrella/softbox and hasn't hit the floor yet... In addition, the umbrella pole can't be cinched tightly enough into the hole for the umbrella, and the umbrella also slips off of the bracket. My smallest diameter umbrella shaft is sort of okay, but still wobbly. The larger diameter umbrella shaft can only be inserted partially due to the metal flange that is inside the umbrella receptacle, and tightening the screw doesn't help at all. Since I needed to use this bracket for a photo shoot right away, I simply removed the metal flange from the umbrella receptacle so that I can tighten the screw to get a better grip on the umbrella. The whole set-up is just too rickety and subject to failure, which would be embarrassing if it happened in front of a client, so I'm searching for a better system. Investing in a cheap bracket is not a good idea, since your expensive flash unit and radio trigger and softbox or umbrella is at risk...The picture below shows the umbrella opening with the metal flange that is probably supposed to help secure the umbrella shaft into the hole, but it doesn't work. If you remove that flange, you can insert the umbrella and tighten the screw.1
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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