• American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
  • American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
  • American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
  • American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
  • American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
  • American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
  • American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
  • American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light
American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light

American Red Cross Blackout Buddy Swivel Emergency Flashlight, Blackout Alert & Night Light

SKU:HAMD1EBHD
Sale price
SG$ 77.00
Regular price
SG$ 128.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

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10 Days Return

Tracked Shipping

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10 Days Return

  • EMERGENCY FLASHLIGHT: This LED blackout flashlight lights up automatically when there's a power failure so you don't have to search for a flashlight in the dark. A rechargeable battery powers it for 4 hours.
  • MULTIFUNCTION LED: Swivelable prongs allow you to point the nightlight exactly where you want the light to shine. Unplug it and use it as a flashlight anytime & it features an on/off nightlight option.
  • STAY SAFE & HAVE FUN: For over 30 years we've been dedicated to creating award-winning, innovative products for emergency preparedness & entertainment. We're a proud partner of the American Red Cross.
  • KEEP CONNECTED: From weather alert radios & backup battery packs to solar-powered sound systems, we'll keep you connected & in the know at home, in the office, on the road or in the great outdoors.
  • ETON'S COMMITMENT TO PREPAREDNESS: We're committed to helping you be prepared for everyday fun & unexpected emergency, whether you??re out on a 10-day backpacking trip or barbecuing in the backyard.

Customer Reviews

My husband said I think I see smoke coming from it and when I looked I could see smoke too plus it was making a terrible odor. W Last night we were watching TV when all of the sudden one of our blackout buddies turned on. The electricity had not gone off and there was no reason for it to have turned on. My husband said I think I see smoke coming from it and when I looked I could see smoke too plus it was making a terrible odor. We unplugged it immediately and took it outside our home. Then I decided that the other blackout buddy we had purchased at the same time probably needed to be unplugged too just to be safe. In our opinion , the potential dangers of this product are not worth our possible losses or our peace of mind. 1Super Strong Rubber/Plastic OdorWe bought some from local stores five years ago. The brightness and sensitivity is getting worse. So we decided to get new ones. They function just like our old ones. But the new ones have super super strong rubber/plastic odor!!!1Mine over heated and smelled like electrical fire. I bought mine in Feb of 2017. Today is June 2018. Last night I got up in the middle of the night only to see that the light was lit. At first I thought the electric must have went out during the night and it remained on. Then I realized the other three I had plugged in were not lit. I then smelled something like burning electrical. I pulled it out of the socket and it was hot and there was a small brown spot on the white plastic. It did not damage the outlet, but it smelled so bad and was so hot I put it outside on the grass before I went back to bed. After researching others reviews today I fear that mine would have maybe caught on fire. This is super creepy. I am unplugging the other three tonight and will never plug them back in again. It all seemed like a great idea until one got hot and freaked me out. I'll put a flashlight by my bed instead. Be careful people. This is not a solid product. 1It works but is nothing special.This light is like most of the other emergency lights that I have or on the market place - it works - but is overpriced for what it does.I expected for the price the light would have been much brighter.If you want to buy something with the words "American Red Cross" on it, then buy this item.If you want a product that does the same thing as this unit, but costs less, then look elsewhere.3These are amazingI love the feature where it comes on with power loss. Pull it out to use as a flashlight anytime. On auto it is a night light. It's a awesome gift. Eton is a awesome company. I've had one of these for about 10 years. It still works! I want to order a few of these but really dont have a use for them I FL in a subdivision. When I lived in the country w/Ohio weather you could never have enough back up options. Great gifts!5Expected better from the BrandNot particularly well made.Although some of the pictures in the product description show that the plug prongs fold down...they do not.When the flashlight is on you have to hold it with the prongs up...what would seem to be upside down. If you hold it with the prongs down the light shines up, more than out.Yes, it does swivel in the outlet and can be set as a nightlight.2Worked great in the first power out eventUsed as a flashlight, the bright side was more than adequate. The single LED was used for the power out condition automatic on and was also more than adequate to find and use the unit in the dark. Obviously, the single LED lasted longer than the triple side but it allowed us to go back to sleep with the unit (off) at our bedside as an emergency flashlight. Another one was installed in the adjacent bathroom but I was asleep before it extinguished. Every home should be equipped with this unit or an equivalent.5This product almost set my house on fire! The battery in this device had a meltdown--it melted a hole through the plastic housing on the wall-side of the device. I am lucky the wall did not catch fire. I am trying to figure out how to get my money back. Amazon should not sell this product and The American Red Cross should take their name off it. 1Nope. First set was defective, so I returned them. Basically the small light on the bottom strobed all the time, no matter how the switch was set. Second set developed the same problem, but after the refund window had closed. Thanks, Eton. Thanks, Amazon. 1Particularly like the "swivel" function on the plug prongs...............Always seems when I'm in need a flashlight, the batteries are weak, dead or I don't have enough replacements on hand. I like the fact that when we lose power, these can be set to "auto" so a night light will automatically illuminate. If you plug it in with the flashlight engaged and plug it in.......the light will go off until there is a power outage. Naturally, you can remove it from the wall and use it as a regular flashlight knowing it's fully charged.... ready to go.This particular unit has swivel plug prongs......... which I find handier than the one ( straight plug in) that was on my older unit. I can swing this out sideways which gives me full access to use my lower plug for things that have an adapter end plug.This one replaces one that was plugged in for10 years. Unfortunately, the lithium battery got to the point where won't fully recharge anymore.The 3 LED light bright. Excellent investment for your Home, RV or Boat.5Functions poorly then becomes a fire hazard. Awful. Not even sure why Amazon is selling them. Bought two 2-packs. If there's even the slightest amount of light- like say this is plugged in charging in your living room and you try to watch a movie with the lights off- the night light flickers and strobes.I thought I might keep them just as a rechargable flashlight and turn off the nightlight function, but after a couple hours plugged in I smelled overheating electric. They are a fire hazard.I tried to return them, Amazon won't take them back. They will issue a refund but you are supposed to dispose of them properly (not just in the trash) there's a lithium-ion battery in them. So even disposing of them is a hassle. Don't buy it. 1TERRIBLE ODORBEWARE OF BAD SMELL!I had purchased 2 of these lights over a year ago and I was very pleased, so I ordered 2 more. Unfortunately, when I opened the package, a terrible odor was present. The odor even transferred to my hands after I picked up the lights.I thought the smell would go away after I plugged the lights in and they were exposed to the air. It has been 3 days and the odor is still very strong.1Read for operation modesBought two of them, one came in with a bad battery. Amazon overnighted a replacement which works great. These are exactly what I was looking for. They can work one of two ways. 1: Constant on light when plugged in, can be used as a nightlight but is pretty bright. Perfect for stairs or a hallway. If the outlet were to lose power, the light gets significantly brighter to help light the way. OPTION 2: While plugged in, no lights are on. If power goes out, the light turns itself on. I use option two in my kids room and option one in my living room.5As an Electrical Engineer I would recommend against using this item Strong scorched smell when charging on both units ordered. It did however function. I opened it and found the battery to be defective with substantial corrosion on negative terminal, suspect some shorting. As an Electrical Engineer I would recommend against using this item. 1This item stinks. Literally. A very strong chemical smell that will not go away. I wish I had read some other 1-star reviews before I bought these, As others have noted, they have a VERY strong chemical odor that transfers to your hands and will permeate through a room. I left them out for days and they still smell. I don't feel safe having them near kids or pets. I am simply amazed that the American Red Cross lends their name to a product with such a strong chemical odor, and that Amazon sells them. I bought 8 of them and all are going back. 1the company should recall this product I would give 0 star if i can. This unit is not safe. It was overheat and burn. It want melted. Luckily i was home, if not i CANNOT imagine what will happen 1They workI have purchased at least a dozen of these. Some for myself and some for my mother. When the power goes out these come on and her house is well illuminated. I have placed them strategically around her house, and mine and know I can count of them in power failures. They make nice little night lights as well. I have purchased other companies but like these the best. They sit flush against the wall when plugged into the outlet. No bulky contraption stinking out. My mom is now 99 years old and insists on living alone so these being dependable at her house is even more important to me. I would definitely recommend these.5They look very nice. I bought several as gifts They look very nice. I bought several as gifts. Unfortunately, of the two packages I opened, one set worked and another set did not. I kept one set since I needed it, but had to return all the rest, because I didn't want to risk giving them as gifts if I could not be 100% sure they would work properly. 1Very bright nightlight with some nice safety features Disclosure: The manufacturer sent me this product free of charge. There were no strings attached other than a request for an honest review.The Blackout Buddy Color is basically a very bright nightlight that can serve as a backup LED flashlight (e.g. in case of a power failure). No instructions were included in the package (which is rather hard to open), so I called the company. I was told that they are still working on the manual. It wasn t too hard to figure everything out by fiddling with the Blackout Buddy Color, but a manual would have made it easier. Here s how it works:When you plug the Backup Buddy Color into wall power and set the switch on the side to Normal, the internal batteries are charged and the Backup Buddy Color automatically turns on when the room is dark, and shines in a wide arc around the outlet. Tapping a little square button on the side cycles the light from white to blue to green. If you approach within 2 or 3 feet, a motion detector cranks up the intensity of the light. Although there is no way to reduce the brightness of the nightlight for sleeping, you can switch off the nightlight by moving the side switch to Dark. The Backup Buddy was way too bright to use in my bedroom as a nightlight. I think it makes a much better hallway or stairway light where it can t shine into the bedroom, unless you or your kids prefer not to sleep in a darkened room. The motion detecting function is still active in the Dark setting, so if it senses you (or your pets or kids) nearby, it will turn on that bright, bright LED.If you remove it from the outlet or the power fails, the Blackout Buddy Color remains illuminated, and has another push-button switch that lights up another LED that serves as a flashlight. I tried leaving it on in that mode for 3 hours and it was still bright.Bottom line is that this thing does exactly what the advertising claims it will do, but it s better for some room other than where you re sleeping unless you like lots of light at night. 4Good for automatic night lights in darkened hallwayThey are an off-white, rather than a "bright white", plastic case. They fit nicely on a wall socket, about the same size, they closely hug the wall and can rotate the direction of the night-light beam in a 360 degree plane, which casts about 4 to 6 feet of illumination. This would make sleeping difficult if you plan to put in your bedroom. I needed these (got three) for hallways and they work great, coming on fully when you unplug from the wall (that's why they are good in a power outage as well). If I am doing some chore indoors where I need a flashlight they are handy to use, very bright for closeup work. I wouldn't use them in place of a normal large (3 C Cell battery type) flash for use outside at night. The light is the typical "cold" LED light as opposed to a "warm" incandescent-like color, but that probably makes illumination a little better in the middle of the night. These replaced a set of older similar purpose lights which stuck out a lot more from the wall, and my roombas routinely did battle with them (custom house, custom horizontal wall sockets), and these do not have that problem so another positive for me. Only had them a few weeks so the prompt for stars pertaining to "longevity" is kinda misplaced. I'm giving 5 stars for that simply because when I unplug one that is fully charged it lasts for more than 45 minutes as a flashlight. Who knows how long they will last in two years? 4
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.sg, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • EMERGENCY FLASHLIGHT: This LED blackout flashlight lights up automatically when there's a power failure so you don't have to search for a flashlight in the dark. A rechargeable battery powers it for 4 hours.
  • MULTIFUNCTION LED: Swivelable prongs allow you to point the nightlight exactly where you want the light to shine. Unplug it and use it as a flashlight anytime & it features an on/off nightlight option.
  • STAY SAFE & HAVE FUN: For over 30 years we've been dedicated to creating award-winning, innovative products for emergency preparedness & entertainment. We're a proud partner of the American Red Cross.
  • KEEP CONNECTED: From weather alert radios & backup battery packs to solar-powered sound systems, we'll keep you connected & in the know at home, in the office, on the road or in the great outdoors.
  • ETON'S COMMITMENT TO PREPAREDNESS: We're committed to helping you be prepared for everyday fun & unexpected emergency, whether you??re out on a 10-day backpacking trip or barbecuing in the backyard.
Reviews

Customer Reviews

My husband said I think I see smoke coming from it and when I looked I could see smoke too plus it was making a terrible odor. W Last night we were watching TV when all of the sudden one of our blackout buddies turned on. The electricity had not gone off and there was no reason for it to have turned on. My husband said I think I see smoke coming from it and when I looked I could see smoke too plus it was making a terrible odor. We unplugged it immediately and took it outside our home. Then I decided that the other blackout buddy we had purchased at the same time probably needed to be unplugged too just to be safe. In our opinion , the potential dangers of this product are not worth our possible losses or our peace of mind. 1Super Strong Rubber/Plastic OdorWe bought some from local stores five years ago. The brightness and sensitivity is getting worse. So we decided to get new ones. They function just like our old ones. But the new ones have super super strong rubber/plastic odor!!!1Mine over heated and smelled like electrical fire. I bought mine in Feb of 2017. Today is June 2018. Last night I got up in the middle of the night only to see that the light was lit. At first I thought the electric must have went out during the night and it remained on. Then I realized the other three I had plugged in were not lit. I then smelled something like burning electrical. I pulled it out of the socket and it was hot and there was a small brown spot on the white plastic. It did not damage the outlet, but it smelled so bad and was so hot I put it outside on the grass before I went back to bed. After researching others reviews today I fear that mine would have maybe caught on fire. This is super creepy. I am unplugging the other three tonight and will never plug them back in again. It all seemed like a great idea until one got hot and freaked me out. I'll put a flashlight by my bed instead. Be careful people. This is not a solid product. 1It works but is nothing special.This light is like most of the other emergency lights that I have or on the market place - it works - but is overpriced for what it does.I expected for the price the light would have been much brighter.If you want to buy something with the words "American Red Cross" on it, then buy this item.If you want a product that does the same thing as this unit, but costs less, then look elsewhere.3These are amazingI love the feature where it comes on with power loss. Pull it out to use as a flashlight anytime. On auto it is a night light. It's a awesome gift. Eton is a awesome company. I've had one of these for about 10 years. It still works! I want to order a few of these but really dont have a use for them I FL in a subdivision. When I lived in the country w/Ohio weather you could never have enough back up options. Great gifts!5Expected better from the BrandNot particularly well made.Although some of the pictures in the product description show that the plug prongs fold down...they do not.When the flashlight is on you have to hold it with the prongs up...what would seem to be upside down. If you hold it with the prongs down the light shines up, more than out.Yes, it does swivel in the outlet and can be set as a nightlight.2Worked great in the first power out eventUsed as a flashlight, the bright side was more than adequate. The single LED was used for the power out condition automatic on and was also more than adequate to find and use the unit in the dark. Obviously, the single LED lasted longer than the triple side but it allowed us to go back to sleep with the unit (off) at our bedside as an emergency flashlight. Another one was installed in the adjacent bathroom but I was asleep before it extinguished. Every home should be equipped with this unit or an equivalent.5This product almost set my house on fire! The battery in this device had a meltdown--it melted a hole through the plastic housing on the wall-side of the device. I am lucky the wall did not catch fire. I am trying to figure out how to get my money back. Amazon should not sell this product and The American Red Cross should take their name off it. 1Nope. First set was defective, so I returned them. Basically the small light on the bottom strobed all the time, no matter how the switch was set. Second set developed the same problem, but after the refund window had closed. Thanks, Eton. Thanks, Amazon. 1Particularly like the "swivel" function on the plug prongs...............Always seems when I'm in need a flashlight, the batteries are weak, dead or I don't have enough replacements on hand. I like the fact that when we lose power, these can be set to "auto" so a night light will automatically illuminate. If you plug it in with the flashlight engaged and plug it in.......the light will go off until there is a power outage. Naturally, you can remove it from the wall and use it as a regular flashlight knowing it's fully charged.... ready to go.This particular unit has swivel plug prongs......... which I find handier than the one ( straight plug in) that was on my older unit. I can swing this out sideways which gives me full access to use my lower plug for things that have an adapter end plug.This one replaces one that was plugged in for10 years. Unfortunately, the lithium battery got to the point where won't fully recharge anymore.The 3 LED light bright. Excellent investment for your Home, RV or Boat.5Functions poorly then becomes a fire hazard. Awful. Not even sure why Amazon is selling them. Bought two 2-packs. If there's even the slightest amount of light- like say this is plugged in charging in your living room and you try to watch a movie with the lights off- the night light flickers and strobes.I thought I might keep them just as a rechargable flashlight and turn off the nightlight function, but after a couple hours plugged in I smelled overheating electric. They are a fire hazard.I tried to return them, Amazon won't take them back. They will issue a refund but you are supposed to dispose of them properly (not just in the trash) there's a lithium-ion battery in them. So even disposing of them is a hassle. Don't buy it. 1TERRIBLE ODORBEWARE OF BAD SMELL!I had purchased 2 of these lights over a year ago and I was very pleased, so I ordered 2 more. Unfortunately, when I opened the package, a terrible odor was present. The odor even transferred to my hands after I picked up the lights.I thought the smell would go away after I plugged the lights in and they were exposed to the air. It has been 3 days and the odor is still very strong.1Read for operation modesBought two of them, one came in with a bad battery. Amazon overnighted a replacement which works great. These are exactly what I was looking for. They can work one of two ways. 1: Constant on light when plugged in, can be used as a nightlight but is pretty bright. Perfect for stairs or a hallway. If the outlet were to lose power, the light gets significantly brighter to help light the way. OPTION 2: While plugged in, no lights are on. If power goes out, the light turns itself on. I use option two in my kids room and option one in my living room.5As an Electrical Engineer I would recommend against using this item Strong scorched smell when charging on both units ordered. It did however function. I opened it and found the battery to be defective with substantial corrosion on negative terminal, suspect some shorting. As an Electrical Engineer I would recommend against using this item. 1This item stinks. Literally. A very strong chemical smell that will not go away. I wish I had read some other 1-star reviews before I bought these, As others have noted, they have a VERY strong chemical odor that transfers to your hands and will permeate through a room. I left them out for days and they still smell. I don't feel safe having them near kids or pets. I am simply amazed that the American Red Cross lends their name to a product with such a strong chemical odor, and that Amazon sells them. I bought 8 of them and all are going back. 1the company should recall this product I would give 0 star if i can. This unit is not safe. It was overheat and burn. It want melted. Luckily i was home, if not i CANNOT imagine what will happen 1They workI have purchased at least a dozen of these. Some for myself and some for my mother. When the power goes out these come on and her house is well illuminated. I have placed them strategically around her house, and mine and know I can count of them in power failures. They make nice little night lights as well. I have purchased other companies but like these the best. They sit flush against the wall when plugged into the outlet. No bulky contraption stinking out. My mom is now 99 years old and insists on living alone so these being dependable at her house is even more important to me. I would definitely recommend these.5They look very nice. I bought several as gifts They look very nice. I bought several as gifts. Unfortunately, of the two packages I opened, one set worked and another set did not. I kept one set since I needed it, but had to return all the rest, because I didn't want to risk giving them as gifts if I could not be 100% sure they would work properly. 1Very bright nightlight with some nice safety features Disclosure: The manufacturer sent me this product free of charge. There were no strings attached other than a request for an honest review.The Blackout Buddy Color is basically a very bright nightlight that can serve as a backup LED flashlight (e.g. in case of a power failure). No instructions were included in the package (which is rather hard to open), so I called the company. I was told that they are still working on the manual. It wasn t too hard to figure everything out by fiddling with the Blackout Buddy Color, but a manual would have made it easier. Here s how it works:When you plug the Backup Buddy Color into wall power and set the switch on the side to Normal, the internal batteries are charged and the Backup Buddy Color automatically turns on when the room is dark, and shines in a wide arc around the outlet. Tapping a little square button on the side cycles the light from white to blue to green. If you approach within 2 or 3 feet, a motion detector cranks up the intensity of the light. Although there is no way to reduce the brightness of the nightlight for sleeping, you can switch off the nightlight by moving the side switch to Dark. The Backup Buddy was way too bright to use in my bedroom as a nightlight. I think it makes a much better hallway or stairway light where it can t shine into the bedroom, unless you or your kids prefer not to sleep in a darkened room. The motion detecting function is still active in the Dark setting, so if it senses you (or your pets or kids) nearby, it will turn on that bright, bright LED.If you remove it from the outlet or the power fails, the Blackout Buddy Color remains illuminated, and has another push-button switch that lights up another LED that serves as a flashlight. I tried leaving it on in that mode for 3 hours and it was still bright.Bottom line is that this thing does exactly what the advertising claims it will do, but it s better for some room other than where you re sleeping unless you like lots of light at night. 4Good for automatic night lights in darkened hallwayThey are an off-white, rather than a "bright white", plastic case. They fit nicely on a wall socket, about the same size, they closely hug the wall and can rotate the direction of the night-light beam in a 360 degree plane, which casts about 4 to 6 feet of illumination. This would make sleeping difficult if you plan to put in your bedroom. I needed these (got three) for hallways and they work great, coming on fully when you unplug from the wall (that's why they are good in a power outage as well). If I am doing some chore indoors where I need a flashlight they are handy to use, very bright for closeup work. I wouldn't use them in place of a normal large (3 C Cell battery type) flash for use outside at night. The light is the typical "cold" LED light as opposed to a "warm" incandescent-like color, but that probably makes illumination a little better in the middle of the night. These replaced a set of older similar purpose lights which stuck out a lot more from the wall, and my roombas routinely did battle with them (custom house, custom horizontal wall sockets), and these do not have that problem so another positive for me. Only had them a few weeks so the prompt for stars pertaining to "longevity" is kinda misplaced. I'm giving 5 stars for that simply because when I unplug one that is fully charged it lasts for more than 45 minutes as a flashlight. Who knows how long they will last in two years? 4
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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