• ACS ACR38U-N1 PocketMate
  • ACS ACR38U-N1 PocketMate
  • ACS ACR38U-N1 PocketMate
  • ACS ACR38U-N1 PocketMate
  • ACS ACR38U-N1 PocketMate
  • ACS ACR38U-N1 PocketMate
ACS ACR38U-N1 PocketMate
ACS ACR38U-N1 PocketMate
ACS ACR38U-N1 PocketMate
ACS ACR38U-N1 PocketMate
ACS ACR38U-N1 PocketMate
ACS ACR38U-N1 PocketMate

ACS ACR38U-N1 PocketMate

SKU:HARPNZ3BG
Sale price
SG$ 82.00
Regular price
SG$ 136.00
Unit price
per 
( 39% off )
Quantity:
Expected Delivery: 21-28 days

Tracked Shipping

Secure Payments

10 Days Return

Tracked Shipping

Secure Payments

10 Days Return

  • Very small and compact design. Fits to pocket. Easy to carry with you
  • DOD Military CAC USB Smart Card Reader for Government ID, National ID, ActivClient, AKO, OWA, DKO, JKO, NKO, BOL, GKO, Marinenet, AF Portal, Pure Edge Viewer, ApproveIt, DCO, DTS, LPS, Disa Enterprise Email etc. CAC Cards
  • Supports all OS: Windows 7, 8, 10, Linux OS, Apple macOS X
  • Reads national ID cards and sign digital signatures
  • Reads tachograph cards

Customer Reviews

Great for people with CAC cardsI bought it because I am in the military and travel a lot for work. I was sick of carting around a corded CAC card reader; just another wire to manage. I can say this works with all of the Navy's official websites that require a CAC card reader, including DTS and MyPay. I can't speak for the other branches, but I'm sure they will work well. Definitely worth buying, in fact I talked most of my coworkers into buying it.5Qorks fine. Maybe could use redesign?It works great for the most part. I did have to download a separate driver from the manufacturer's website.The swivel cover is held on by small adhesive, and it came off. If it does, you might want to cover it up or risk losing the screw. I used loc-tite and it's fine so far.Sometimes, you do have to jiggle the card. Maybe the contact isn't 100% aligned, but I don't have complaints as long as it keeps working.4Handy little doo-dadI recently bought a new laptop. It's an "ultrabook" and a built-in reader wasn't available for it. My company and some of my clients use smart cards for authentication so I bought this to use with the new laptop. Bought the USB A version since those ports offer a little extra strength and a more "durable" connection for plugged in products like this one. Plugged it in, Windows found and installed the drivers and viola, everything works as advertised. It's a small, compact, affordable and hopefully reasonably durable (time will tell) solution for my needs. I recommend it.5Best portable card readerI've used many smart card/CAC readers over the years and the PocketMate is easily my favorite.If you're just looking for a general-purpose reader for a desktop, Scm Microsystems USB Smart Card Reader SCR3310V2 is probably one of your best options.However, for portability, I strongly recommend this over competitors like the SCM Micro Systems SmartFold Smart Card Reader SCR3500. I own one of these personally while my employer provides an SCM SmartFold. The PocketMate is only ever-so-slightly larger, but is much less flimsy and awkward-feeling, especially when it comes to inserting and removing your card. The extra moving parts on the SCM SmartFold tend to get awkward about lining up right when inserting and removing a card and feel like they could break off one day.5Like to do e-mail and AF Portal things from home ...Why I bought: Active duty Air Force. Like to do e-mail and AF Portal things from home on a personal computer. Previously used Stanley Global CAC reader which is basically a small stand with a long USB cord. It was annoying to carry that reader around and got tired of tripping over cord. Wanted a smaller option. Background: Currently using Windows 10 on Dell laptop.Likes: Good price. Very compact and able to carry in slim laptop sleeve. Plugged it into my computer and was able to use it immediately to access military Outlook web access and AF Portal. Part of the ease is due to already having the CAC security certificates already installed from my previous CAC reader. Have ready other reviews where the green light on the device is too bright or distracting. I haven't found this to be a problem. Very satisfied so far and would recommend to coworkers, friends and family.Dislikes: None so far5It works! Not heavy and fits on my PIV lanyard.I got this just a month before the COVID-19 work-at-home "rule" went into place for me. I got this and another brand because they both looked like they would work but I wanted to compare with one a friend was using (and they were both cheap!). My PIV card is a standard federal card; cards that I have seen issued by other agencies and DOE labs seem to be the same (or at least remarkably similar). I use my PIV to authenticate to get to the agency applications, digitally sign documents and emails, etc. While my work-laptop has a card reader built-in, I sometimes use my own portable devices (surface go, personal laptop) for checking work emails and doing little things. Its either use these PIV card readers or use a multifactor application on my phone; I find these card readers preferable. The first time I used either of them it seemed like they may not be compatible with my card, but I guess they just needed to load the right driver or something because when I tried the 2nd time, things just worked! Very happy with this (and the other) portable card reader!5Works with CAC Perhaps slightly larger than the SmartFold SCR3500 Smart Card Reader, the ACS ACR38U-N1 PocketMate is still very compact, but with fewer moving parts than the SmartFold. After a few weeks of use, the PocketMate seems less likely to crack (as my SmartFold eventually did) under punishing travel conditions. The PocketMate works with my Gemalto U.S. Department of Defense-issued Common Access Card with no problems. With my system, a Microsoft Surface Pro 3 (128 GB, Intel Core i5) with Windows 8.1 Pro, it was plug-and-play. My only (mild) complaint: the green indicator LED is a bit intense for my preference.UPDATE: Over two years later, this smart card reader still going strong (now in use with Windows 10). It's rugged, continues to travel well, and keeps working flawlessly. It's outlasted my computers, actually. My gripe about the green indicator LED? I don't even notice it any more. 5Buy it! Small, Portable, Windows 10 Compatible, what more do you need?This thing is great! I really thought that the picture was going to be misleading and that this thing was going to be larger than it looked, but the inverse was true. I was shocked at how small this thing is! This is very portable, and sure beats lugging around the old smart card reader (standard SCR) with long cable that I was using.I was also worried about any compatibility issues that this device may have with my computer, but no such disparity existed. I literally plugged it in, and before I could grab my CAC card and put it in, Windows 10 had already detected it and had it ready for my immediate use.5Worked after a lot of troubleshootingEdited because it started working:The product itself has a very small form factor, lightweight, and looks to be able to withstand the rigors of travel. The CAC fits fairly snug with a little bit of wobble (If bumped hard enough it will push the contacts out of alignment and the card will fail to read). All of the reasons I opted to buy this, save for one major detail; its was a pain to set up. This wasn't plug and play like my IOGEAR reader.Please remember to follow all instructions on MilitaryCAC.com and update the Certs as required.Also remember to restart your computer after installs to allow changes to take effect.4Works no problem so far with PIV card/Macbook ProJust got it, but so far no issues at all using it in place of the buly one issued to me. There is a little green LED that flashes slowly when you plug it into the USB port, then flashes rapidly when reading the card. When no reading the card but the card is in, you get a constant green LED. No tech support or instructions required with a MacBook pro running High Sierra - just plug and play.I haven't yet subjected it to the abuses of travel, so we'll see.5Works with OS XWorks with OS X 10.11 using CCID drivers in SmartCard Services (MacOSForge) -- just plug it in and it works. The drivers distributed on the OEM site are source, requiring compilation and installation. This is problematic given El Crapitan rootless, but not really and issue since they are unnecessary. Drivers on OEM site for Win7 et cetera install and work with no problems. Clever design holds smartcard well, with blinkie-light letting you know it is recognized/read. SC contacts never exposed directly. Somewhat flimsy, but light and folds compactly for travel -- I have seen much flimsier memory-sticks. Not MIL-SPEC, and not idiot-proof, but I expect to get many years of use. I am glad to add it to my travel kit.5
See All Reviews
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.sg, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Description
  • Very small and compact design. Fits to pocket. Easy to carry with you
  • DOD Military CAC USB Smart Card Reader for Government ID, National ID, ActivClient, AKO, OWA, DKO, JKO, NKO, BOL, GKO, Marinenet, AF Portal, Pure Edge Viewer, ApproveIt, DCO, DTS, LPS, Disa Enterprise Email etc. CAC Cards
  • Supports all OS: Windows 7, 8, 10, Linux OS, Apple macOS X
  • Reads national ID cards and sign digital signatures
  • Reads tachograph cards
Reviews

Customer Reviews

Great for people with CAC cardsI bought it because I am in the military and travel a lot for work. I was sick of carting around a corded CAC card reader; just another wire to manage. I can say this works with all of the Navy's official websites that require a CAC card reader, including DTS and MyPay. I can't speak for the other branches, but I'm sure they will work well. Definitely worth buying, in fact I talked most of my coworkers into buying it.5Qorks fine. Maybe could use redesign?It works great for the most part. I did have to download a separate driver from the manufacturer's website.The swivel cover is held on by small adhesive, and it came off. If it does, you might want to cover it up or risk losing the screw. I used loc-tite and it's fine so far.Sometimes, you do have to jiggle the card. Maybe the contact isn't 100% aligned, but I don't have complaints as long as it keeps working.4Handy little doo-dadI recently bought a new laptop. It's an "ultrabook" and a built-in reader wasn't available for it. My company and some of my clients use smart cards for authentication so I bought this to use with the new laptop. Bought the USB A version since those ports offer a little extra strength and a more "durable" connection for plugged in products like this one. Plugged it in, Windows found and installed the drivers and viola, everything works as advertised. It's a small, compact, affordable and hopefully reasonably durable (time will tell) solution for my needs. I recommend it.5Best portable card readerI've used many smart card/CAC readers over the years and the PocketMate is easily my favorite.If you're just looking for a general-purpose reader for a desktop, Scm Microsystems USB Smart Card Reader SCR3310V2 is probably one of your best options.However, for portability, I strongly recommend this over competitors like the SCM Micro Systems SmartFold Smart Card Reader SCR3500. I own one of these personally while my employer provides an SCM SmartFold. The PocketMate is only ever-so-slightly larger, but is much less flimsy and awkward-feeling, especially when it comes to inserting and removing your card. The extra moving parts on the SCM SmartFold tend to get awkward about lining up right when inserting and removing a card and feel like they could break off one day.5Like to do e-mail and AF Portal things from home ...Why I bought: Active duty Air Force. Like to do e-mail and AF Portal things from home on a personal computer. Previously used Stanley Global CAC reader which is basically a small stand with a long USB cord. It was annoying to carry that reader around and got tired of tripping over cord. Wanted a smaller option. Background: Currently using Windows 10 on Dell laptop.Likes: Good price. Very compact and able to carry in slim laptop sleeve. Plugged it into my computer and was able to use it immediately to access military Outlook web access and AF Portal. Part of the ease is due to already having the CAC security certificates already installed from my previous CAC reader. Have ready other reviews where the green light on the device is too bright or distracting. I haven't found this to be a problem. Very satisfied so far and would recommend to coworkers, friends and family.Dislikes: None so far5It works! Not heavy and fits on my PIV lanyard.I got this just a month before the COVID-19 work-at-home "rule" went into place for me. I got this and another brand because they both looked like they would work but I wanted to compare with one a friend was using (and they were both cheap!). My PIV card is a standard federal card; cards that I have seen issued by other agencies and DOE labs seem to be the same (or at least remarkably similar). I use my PIV to authenticate to get to the agency applications, digitally sign documents and emails, etc. While my work-laptop has a card reader built-in, I sometimes use my own portable devices (surface go, personal laptop) for checking work emails and doing little things. Its either use these PIV card readers or use a multifactor application on my phone; I find these card readers preferable. The first time I used either of them it seemed like they may not be compatible with my card, but I guess they just needed to load the right driver or something because when I tried the 2nd time, things just worked! Very happy with this (and the other) portable card reader!5Works with CAC Perhaps slightly larger than the SmartFold SCR3500 Smart Card Reader, the ACS ACR38U-N1 PocketMate is still very compact, but with fewer moving parts than the SmartFold. After a few weeks of use, the PocketMate seems less likely to crack (as my SmartFold eventually did) under punishing travel conditions. The PocketMate works with my Gemalto U.S. Department of Defense-issued Common Access Card with no problems. With my system, a Microsoft Surface Pro 3 (128 GB, Intel Core i5) with Windows 8.1 Pro, it was plug-and-play. My only (mild) complaint: the green indicator LED is a bit intense for my preference.UPDATE: Over two years later, this smart card reader still going strong (now in use with Windows 10). It's rugged, continues to travel well, and keeps working flawlessly. It's outlasted my computers, actually. My gripe about the green indicator LED? I don't even notice it any more. 5Buy it! Small, Portable, Windows 10 Compatible, what more do you need?This thing is great! I really thought that the picture was going to be misleading and that this thing was going to be larger than it looked, but the inverse was true. I was shocked at how small this thing is! This is very portable, and sure beats lugging around the old smart card reader (standard SCR) with long cable that I was using.I was also worried about any compatibility issues that this device may have with my computer, but no such disparity existed. I literally plugged it in, and before I could grab my CAC card and put it in, Windows 10 had already detected it and had it ready for my immediate use.5Worked after a lot of troubleshootingEdited because it started working:The product itself has a very small form factor, lightweight, and looks to be able to withstand the rigors of travel. The CAC fits fairly snug with a little bit of wobble (If bumped hard enough it will push the contacts out of alignment and the card will fail to read). All of the reasons I opted to buy this, save for one major detail; its was a pain to set up. This wasn't plug and play like my IOGEAR reader.Please remember to follow all instructions on MilitaryCAC.com and update the Certs as required.Also remember to restart your computer after installs to allow changes to take effect.4Works no problem so far with PIV card/Macbook ProJust got it, but so far no issues at all using it in place of the buly one issued to me. There is a little green LED that flashes slowly when you plug it into the USB port, then flashes rapidly when reading the card. When no reading the card but the card is in, you get a constant green LED. No tech support or instructions required with a MacBook pro running High Sierra - just plug and play.I haven't yet subjected it to the abuses of travel, so we'll see.5Works with OS XWorks with OS X 10.11 using CCID drivers in SmartCard Services (MacOSForge) -- just plug it in and it works. The drivers distributed on the OEM site are source, requiring compilation and installation. This is problematic given El Crapitan rootless, but not really and issue since they are unnecessary. Drivers on OEM site for Win7 et cetera install and work with no problems. Clever design holds smartcard well, with blinkie-light letting you know it is recognized/read. SC contacts never exposed directly. Somewhat flimsy, but light and folds compactly for travel -- I have seen much flimsier memory-sticks. Not MIL-SPEC, and not idiot-proof, but I expect to get many years of use. I am glad to add it to my travel kit.5
See All Reviews
Return And Refund Policy
  • Return or exchange requests can be made within 10 days of the delivery date.
  • To return or exchange any items, please email us at info@directnine.uk, clearly mentioning your order number and our customer support team will guide you on the process.
  • To be eligible for return, products must be in the exact condition you received them in. All packaging material must be undamaged and unused with the price tags intact.
  • Orders can be cancelled before dispatch. If the order has already been dispatched, cancellation fees might be charged.
  • Due to the nature of the products that we sell, we will not be able to replace or refund unwanted items if they have been opened or any seals are broken.
  • The refund will not include the import duties or the cost of delivery or return postage.
  • If your refund is approved, then it will automatically be credited to the original method of payment, within 7-10 days.
  • DirectNine reserves the right to alter and enforce this Return and Refund Policy at any time without having to serve a prior notice to users.
Delivery Policy
Shipment tracking ID will be provided after your product(s) is dispatched. The delivery date stated is indicative and subject to availability, payment authorization, verification, and processing. In case your product(s) is not delivered due to an incorrect or invalid address, we will not be able to process any claims. However, we will notify you if it is returned to us.

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